The Latvian national airline airBaltic has cancelled flights originally scheduled to depart until 24:00 (21:00 UTC) on April 19 due to an ash cloud from a volcanic eruption in Iceland. airBaltic regrets the inconvenience and will do its best to assist passengers.
airBaltic warns passengers that flight cancellations may extend after this time, and expects to give the next update 19:30 Riga time. airBaltic Riga-bound flights from airports in Europe, Scandinavia, Middle East and the CIS are cancelled.
airBaltic will take every opportunity to assist customers in airports affected by the ash cloud.
airBaltic invites passengers to check departure and arrival status on www.airBaltic.com, airBaltic profile on Facebook and Twitter, as well as with airport information services, before going to the airport.
Currently approximately 30 000 people have chosen to follow airBaltic on Facebook and Twitter to receive the latest updates from airports. airBaltic serves 80 destinations in Europe, Scandinavia, Russia, CIS and the Middle East.
Passengers who booked travel on one of the cancelled flights can choose any of the next available flight at no extra charge (if the flight is postponed to a date until May 31, 2010) or apply for a full refund of unused flight(s) tickets at any airBaltic Ticket office, travel agency where original tickets were issued, by calling or sending an e-mail to airBaltic reservation centre.
If your trip has lost purpose due to delay, and you do not require immediate change of flight to any nearest available flight, we kindly ask to contact airBaltic for free-of-charge rebooking any time later, so that our staff can assist passengers in urgent need.
airBaltic will assist stranded passengers in booking hotel rooms.
airBaltic serves 80 destinations from its home base in Riga, Latvia. From every one of these, airBaltic offers convenient connections via North Hub Riga to its network spanning Europe, Scandinavia, Russia, CIS and the Middle East.